Jungle Tour Adventure Cancun

Discover the answers to the most commonly asked questions about Cancun's premier activity, the Jungle Tour Adventure. Explore the ins and outs of this thrilling experience and get ready to embark on an unforgettable journey through the lush jungles of Cancun.

General FAQS

Without a doubt, Jet Ski tours and boat rentals are very popular, and we have a lot of people looking for fun and adventure during their vacation during the summer months. To avoid disappointment, you must make your reservation in advance. You can schedule your activity, tour, or rental on our website and reserve your place; we guarantee you won't be disappointed!

We are located in front of the J. W. Marriot Hotel on the lagoon's edge in Hotel Zone 14.5 km, in the Freds House restaurant's parking lot. Outside the check-in office, you'll see a white speedboat. Click here for a more precise location or comprehensive directions.

Our speedboat, jet ski adventure tours, and snorkeling tours do not require any prior expertise. Beginners are encouraged to participate. Before leaving on a tour, all participants will get instructions and an orientation.

Some of our tours and rentals have age restrictions: Jet Ski Tours: No children under 10 years old. Participants from 10 to 17 years old must be accompanied by an adult on the same jet ski. Maximum Jet Ski Weight Limit: 225 lbs. per person | 450 lbs. per jet ski. Rides on speedboats - Minimum age: 3 years |Participants from 3 to 17 years old must be accompanied by an adult in the same boat. All boat and jet ski drivers must be 18 years of age or older to drive. The maximum weight limit for a speedboat is 260 lbs. per person and 530 lbs. per boat. Snorkeling: children under 3 years old are not allowed, and this activity is not recommended for people with asthma and claustrophobia problems.

If the harbormaster deems him unfit to leave due to inclement weather, he will be fully refunded or rescheduled on a different day or time if he so desires. Only workers have the authority to confirm or cancel a tour or rental due to inclement weather. If someone does not show up for the tour at the appointed time, there will be no refund for the people or groups who did not show up. It can rain for a second in Cancun, and then the sun can shine twenty minutes later, so make sure you are on time and prepared to go.

-passport or government-issued id
-Swimming suit (already have on)
-Sun protection (hat, sunglasses, long-sleeve shirt or rash guard, biodegradable sunscreen, etc.)
-Shoes that can get wet (flip flops or water shoes are fine)
-Towel and change of clothes for after the excursion
-camera (recommended only if waterproof)
-Cash for tips & photo service.

Please send us an e-mail to sales@jungletourcancun.com and we will be more than happy to send you a credit card authorization form.

Please arrive 30 minutes before your scheduled tour reservation